Return Policy
- E-mail:
- [email protected]
- Phone:
- 800.888.5803
- Fax:
- 800.638.0015
We will happily provide a refund, replacement, or credit adjustment for returned merchandise provided the merchandise is in re-salable condition, up to one year after purchase.
Please Note:
- Time sensitive materials such as tax forms, tax prep software and products with the year pre-printed must be returned by December 31 of each tax year.
- Tax forms, tax prep software and tax form envelopes purchased in January or after of the current tax season are not returnable.
- Refunds are not accepted for downloadable versions of tax preparation software.
- Imprinted items may only be returned if due to our printing error.
- All slip sheet folders with window alignment issues are required to provide a PDF of the slip sheet prior to returning folders.
- Shipping charges may not be refundable depending on the reason for your return.
- Your refund will appear on your original form of payment within 5-10 days of receiving your return.
Items to be returned should be sent to the following address: 9655 Penn Avenue South - Minneapolis, MN 55431
Please include the order number, or invoice for reference.